In the world of commercial transportation, safety is paramount. To ensure the safety of drivers and other road users, regulations and monitoring programs are essential. One such program is the National Safety Code (NSC), which sets standards for commercial vehicles, drivers, and motor carriers in Canada. This code, though not law, is crucial in guiding provincial and territorial governments in drafting their safety regulations. In Alberta, the regulations are outlined in the Commercial Vehicle Certificate and Insurance Regulation, AR 314/2002 (Part 4.1).
NSC Standard 7 is the criteria for carrier and driver profiles. The Carrier Profile system is designed to provide an overview of a carrier's safety performance, encompassing records of infractions, collisions, on-road inspections, and facility audits. This system allows Alberta to monitor carriers' performance and take action against those posing safety risks across North America.
The Carrier Profile acts as a report card for carriers, offering transparency to stakeholders like shippers, insurance companies, and the public. By accessing this information, stakeholders can make informed decisions about engaging with specific carriers, promoting safety and accountability within the industry.
However, there is a critical issue with the reliability of the Carrier Profile data. Despite its intended purpose, there is a significant flaw in data sharing between jurisdictions. Alberta is not accurately capturing enforcement data from other provinces. This oversight means that Alberta trucking companies involved in incidents outside the province may not have their records updated promptly or accurately on their Carrier Profiles.
The implications of this data discrepancy are concerning. Carriers with incomplete or delayed information may not face the necessary interventions or audits, leading to inaccuracies in their risk factor scores. This discrepancy could potentially result in carriers maintaining a clean record, qualifying for insurance discounts, and evading enhanced monitoring or audits due to inaccurate risk assessment.
Moreover, the shortcomings extend to the auditing process itself. TPA (Third Party Auditors) do not have encryption keys and cannot audit unencrypted RODS. TPA (Third Party Auditors) lack proper training, support, and communication channels with Alberta Transportation, leading to flawed audits that further impact safety compliance determinations. This systemic issue raises questions about the effectiveness and integrity of the safety oversight program in Alberta.
Despite federal funding allocated to enhance road safety and data exchange initiatives, the existing gaps in the Carrier Profile system highlight a critical need for improvement. The discrepancy between intended safety measures and operational shortcomings underscores the urgency for corrective actions and increased accountability within the transportation safety framework.
Why is Alberta Transportation allowed to continue a program that is fundamentally flawed? Why are taxpayers paying salaries to a leadership group to run a flawed program? This is just another example of government inertia that is allowed to continue unabated while bureaucrats collect taxpayer salaries to do a terrible job. As taxpayers and stakeholders invested in road safety, it is essential to demand transparency, efficiency, and accuracy in safety monitoring programs. Accountability and rectification of existing flaws are imperative to uphold the standards of safety and compliance in the commercial transportation industry.
In conclusion, the revelations regarding the Alberta Transportation safety monitoring system shed light on the need for reform and transparency in data sharing and auditing processes. By addressing these issues, we can ensure that carriers are held accountable, road safety is prioritized, and the integrity of safety compliance programs is maintained for the well-being of all road users.
When you mix transportation in with economic corridors there is always the risk that safety will not be a priority over the economy. I want to address some critical safety gaps that have been ignored by TEC (Transportation and Economic Corridors) for years. Albertan’s should be deeply troubled by the neglect of crucial safety policies within Compliance and Oversight.
The Compliance and Oversight department monitors the overall safety of trucking companies in Alberta. Compliance and Oversight conducts audits and investigations to ensure compliance with the NSC standards. However, there are glaring issues that demand immediate attention:
1. **Non-Compliance with Intervention and Discipline Policies:** There is a disturbing trend of Compliance and Oversight failing to adhere to its own policies. Companies with significant safety violations are not being labeled as unsatisfactory, allowing them to operate under conditional status without proper intervention. This negligence has been repeatedly highlighted in audits by the Auditor General, yet no corrective actions have been taken.
2. **Flawed Third-Party Auditor (TPA) Program:** The TPA program, responsible for conducting NSC Standard 15 Audits on behalf of the Alberta government, is fundamentally flawed:
- Auditors do not have encryption keys to be able to download complete RODS. This compromised data is used for hours of service reviews, impacting carrier safety and public road safety.
- Lack of support for auditors, hindering their ability to communicate with TEC for assistance.
- Inadequate training and monitoring of auditors, leading to unreliable audit information.
- Inefficiencies in data processing and communication, undermining the accuracy and effectiveness of audits.
If any carrier failed a audit or got a penalty as a result of a audit by a TPA in the last 2 years, I would 100% appeal it. The TPA audits are not accurate because TPA auditors do not have the “key” to unlock the box, that contains the accurate RODS. Would you pay your income tax if you found out the T4’s information has been wrong for years? Pretty simple argument.
To address these urgent safety concerns, the following actions are proposed:
1. Immediate review of all TPA audits and compliance records since June 2022, to ensure accuracy and reliability.
2. Establish a streamlined process for handling TPA audit by providing encryption keys, enhancing transparency and accountability.
3. Enforce intervention and discipline policies rigorously, ensuring that unsafe carriers are marked unsatisfactory and penalized accordingly, promoting road safety and public confidence.
Continuing to ignore these issues and allowing unsafe carriers continued operation is validating the perception that Alberta highways are more dangerous today. Unfortunately, these issues will be ignored until there is another incident involving a Alberta trucking company that Compliance and Oversight deemed safe.
