This is a quote from the Transportation and Economic Corridors Annual Report 2022-2023, “Innovation is core to TEC’s mandate. In 2022 ‑ 23, TEC delivered on a range of cutting-edge initiatives.” Cutting edge initiatives and you have professional auditors doing data entry because the computer system doesn’t accept time to the second? Really?
Why is Alberta Transportation paying professional auditors to do hours of manual data entry? I can tell you why!
Professional auditors, who command professional wages due to their extensive experience and education, are currently dedicating hours and hours to manual data entry tasks, highlighting the inefficiency of the current process.
The current system ARC (assessment of regulatory compliance) is designed to accept time entries only in 15 minute increments of an hour (8.25, 8.50, 8.75), which is completely unfeasible and inefficient process in 2024. ELDs (Electronic Logging Devices) record a driver's time in real-time by the second using data from the truck engine (ECM). Auditors are required to look up converted time information from a paper chart and then enter the data into ARC. In 2024 there exists a more advanced and streamlined solution that should be implemented.
During hours of service reviews, a 30-day sample of drivers RODS (Record of Duty Status) is reviewed and recorded. However, the existing computer program, ARC (Assessment of Regulatory Compliance) was not created to handle time by the second. The ARC system requires auditors to refer to a Conversion Chart in the ARC help manual to translate minutes into the appropriate decimal value for data entry. This cumbersome process not only consumes investigative resources but also contradicts the efficiency goals that technology is meant to enable.
Below is taken from the ARC help manual used by Investigator’s and Third Party Auditors (TPA).
All “Hours” fields in the New ARC take time in decimals of an hour only. For proper calculations please ensure the appropriate decimal of an hour is entered in New ARC.
Conversion Chart
Find the minutes you need to enter under the “Minutes” column and beside it in the right side column is the appropriate decimal conversion. Add this decimal conversion to the total full hours and you will have the appropriate time in decimals of an hour to enter in your field.
Consider this - a standard 5-driver audit sample can lead to 450–900 minutes or 7.5–15 hours simply being spent on manual data entry. These 7.5 – 15 hours represents just entering time, if a violation is detected a descriptive narrative of the violation is also required. If every calendar day has a violation, which happens all the time, that is a significant waste of resources. ELD systems generate a CSV files in Excel format that contain all the relevant information needed by Investigators and Third Party Auditors.
It is evident that there is a clear need to modernize and integrate ELD systems into the audit process to streamline operations, improve accuracy, and save valuable time and resources. By transitioning to a more technology-driven approach, the Transportation and Economic Corridors sector can enhance efficiency, reduce errors, and ultimately improve overall regulatory compliance.
Transportation and Economic Corridors could have been a leader in technology based solutions but, shortsightedness in leadership will keep Alberta auditors using a abacus. It is crucial that leadership drive progress and innovation within critical sectors like transportation auditing.
One of the most convenient features of smartphones is the ability of the phone to adjust time zone to match your physical location. This feature is known as "Automatic Time Zone Detection" or "Automatic Time Zone Adjustment." This functionality ensures that the device's clock remains accurate and synced with the local time wherever you may be traveling. Most of us never think twice about this technology it just happens seamlessly. When you get off the plane and connect to a network, it is magically the correct time.
The Technical Standard allows for a ELD device to be hardwired or a handheld device (smartphone) connected via Bluetooth, Technical Standard 1.3. RODS data is captured in the time zone of the driver’s home terminal, Technical Standard 7.40 & 7.41. If the ELD UTC time does not match the time zone the device is in, by more than 10 minutes, the ELD will record a Timing Compliance Malfunction, Technical Standard 4.6.1.3. If a driver has the ELD on a smartphone and does not disable the Automatic Time Zone Detection or Automatic Time Zone Adjustment function of the phone, the ELD will record the Timing Compliance Malfunction when the time zone changes.
1. Download the ELD on a tablet and disable the Automatic Time Zone Detection or Automatic Time Zone Adjustment function.
2. Disable the Automatic Time Zone Detection or Automatic Time Zone Adjustment function on the driver’s smartphone but, be prepared the driver will be late or early for everything.
Having a ELD on a driver’s smartphone is convenient but, comes with other implications. Every trucking company needs to decide what ELD application works best for them. Speak with your ELD provider about your business to determine what solution will work for you.
